CBET training empowers Genencor workforce
A few years back, enzyme manufacturer Genencor International looked at its training programs and saw a problem. The company didn’t want to develop and run its own training sessions, diverting in-house experts from the core business. Yet sending people out of town for training cost too much time and money.
The answer was to partner with CBET.
CBET worked closely with Genencor scientists and management to develop a series of training sessions tailored to the company’s exact needs.
The first session was for non-scientist Genencor employees—a four-hour workshop on enzymes. Human-resources personnel, sales people and customer-service representatives gained new levels of insight into the company’s business. Two dockworkers, responsible for shipping and handling, asked about why certain enzymes needed to be stored at room temperature while others had to be shipped in dry ice.
The workshop was a huge success, and word spread through the Genencor employee grapevine. Over the next several years CBET conducted more than a dozen trainings for hundreds of Genencor staffers. Ranging from four hours to three days, the sessions covered topics from bioinformatics to bacterial cloning. With content always honed to audience needs, everyone from rank-and-file workers to research scientists gained valuable knowledge for doing their jobs better. CBET even ran one series at Genencor’s headquarters in Palo Alto.
“Working with CBET was a pleasure,” says Genencor Vice President Jack Huttner. “The programs they developed were focused precisely on the needs of each of our stakeholders, from administrative to scientific staff.”